Privacy policy

We may collect your identity and contact details, enquiry content, vehicle interests, finance application information and technical website data. This may include employment, income, address history and information supplied by identity, fraud-prevention and credit-reference services.

We use information to respond to enquiries, discuss vehicle finance, administer saved vehicles, prevent fraud, meet legal and regulatory duties and improve our service. Our lawful bases may include taking steps toward a contract, consent, legal obligation and legitimate interests.

Where necessary, information may be shared with lenders, credit-reference and fraud-prevention agencies, partner vehicle sites, identity-verification providers, professional advisers and technology suppliers. We only share information needed for the relevant purpose.

We keep personal information only for as long as required for its purpose, our regulatory obligations and the handling of potential claims. We use proportionate technical and organisational safeguards, but no online service can guarantee absolute security.

You may have rights to access, correct, erase, restrict or object to processing and to data portability. Some rights depend on the circumstances and legal exceptions may apply. You can also complain to the Information Commissioner’s Office.

Email support@ezcarfinance.co.uk with “Data protection” in the subject line. We may need to confirm your identity before responding.